Privacy
OC COMMUNICATIONS & EVENTS respects the privacy of all our customers and business contacts, and is committed to safeguarding the personal information which you provide us. Also, OC COMMUNICATIONS & EVENTS respects is subject to the requirements of the National Privacy Principles which are contained in the Privacy Act 1988 (the Privacy Act).
Our Privacy Policy outlines how OC COMMUNICATIONS & EVENTS will handle personal information about you. As we collect personal information online through www.occomevents.com.au (our website), this Privacy Policy also outlines our approach to online privacy issues.
How is personal information collected?
OC COMMUNICATIONS & EVENTS collects personal information about customers. Collection will occur at the time you make a purchase, through our website.
What personal information does OC Communications and Events collect, and why?
If you purchase tickets from OC COMMUNICATIONS & EVENTS, we need to collect personal information about you, including your name, address and telephone number. The main reason we need this information is so we can contact you in the case of an event cancellation or to notify change of event details or replacement of lost tickets. We may also need some of this information in order to process your payment (for example, if you pay by credit card online). Unless you tell us otherwise, OC COMMUNICATIONS & EVENTS may use personal information about you for marketing and research purposes. You can let us know about this at any time – all you need to do is contact OC COMMUNICATIONS & EVENTS if you no longer wish to receive marketing material.
Will personal information be given to anyone else?
OC COMMUNICATIONS & EVENTS does not sell personal information. However, as explained below, OC COMMUNICATIONS & EVENTS may disclose personal information about you in some circumstances. OC COMMUNICATIONS & EVENTS may disclose your personal information to third party contractors and service providers who help us operate our business or provide a service to you (for example, our contractors include companies that help us to operate our computer systems, send out our mail/email and clean collected data). Unless you tell us otherwise, OC COMMUNICATIONS & EVENTS may disclose your contact details to venues and promoters so that they can provide you with promotional material about upcoming events. If OC COMMUNICATIONS & EVENTS provides your personal information to venues, promoters or other Media entities, or engages contractors and service providers to handle personal information, we require these organisations to agree to comply with our Privacy Policy and with strict conditions governing how personal information is to be handled. Otherwise, OC COMMUNICATIONS & EVENTS will only disclose personal information if this is required by law or permitted under the Privacy Act.
Security of personal information
OC COMMUNICATIONS & EVENTS protects the personal information it collects in a secure database. OC COMMUNICATIONS & EVENTS employees are required, as a condition of their employment, to treat personal information held by OC COMMUNICATIONS & EVENTS as confidential, and to maintain the confidentiality of that personal information.
Anonymous transactions
Where it is lawful and practicable to do so, customers may transact with OC COMMUNICATIONS & EVENTS without providing personal information. Customers wishing to purchase without providing personal information can direct deposit via internet banking. However, if we do not collect personal information about you at the point of sale, we will not be able to contact you in the case of an event cancellation or venue change, for example.
Non-customer information
Sometimes, OC COMMUNICATIONS & EVENTS needs to collect personal information about individuals who are not customers. This will usually arise where we collect the name and business contact details of a person who is the contact in a government agency or company with whom we deal. OC COMMUNICATIONS & EVENTS policy is to only use personal information collected from non-customers for the main business purpose for which it was collected.
Access and correction
Under the Privacy Act, you have a right to seek access to information which OC COMMUNICATIONS & EVENTS holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. You may access the information that OC COMMUNICATIONS & EVENTS has collected about you by placing your request in writing by email at info@occomevents.com.au. Please include your phone number and enclose a copy of a form of identification such as a current driver’s licence or passport with your request. OC COMMUNICATIONS & EVENTS policy is to consider any requests for access or correction within 21 days of receipt.
Additional privacy information and how to contact OC COMMUNICATIONS & EVENTS
OC COMMUNICATIONS & EVENTS may change its Privacy Policy at any time. OC COMMUNICATIONS & EVENTS will make available this policy to anyone who requests it, whether at our offices, agency offices or by use of our website. For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au. If you feel that OC COMMUNICATIONS & EVENTS is not complying with this Privacy Policy, or if you have other privacy concerns, please contact our Privacy Officer (using the following contact details) by e-mail at info@occomevents.com.au

